Ensuring effective stock control with dropship service
How Brabantia can help you with superior availability with housewares dropship:
With the growth in online sales and home delivery shopping, consumer expectations have risen in terms of product availability and speed of delivery.
Ensuring effective stock control is hugely important to retailers, with out-of-stock products costing businesses in North America $129.5 billion in 2014*. Recent research** has also been noted that 38% of US shoppers experienced in-store stock outs and 26% of US shoppers experienced online stock outs often over the past year. These stock outs led to frustrated customers of which 58% of frustrated in-store shoppers and 65% of frustrated online shoppers became lost sales.
Surpass your consumers’ expectations in retail
Brabantia is proud to provide 98% stock availability levels, which in turn will help you minimize the risk of empty shelves and stock-outs. We also have a warehouse based in Texas with a complete product assortment from which we supply to retailers throughout the USA on a 7 Day Lead time.
We have a dedicated Customer Service team who maintain a 98% customer satisfaction rating. The way that you are seen to respond to your consumers and deal with any issues or returns has never been more important, research has found that 82% of people will stop doing business with companies after they suffer a bad customer service experience.
We also offer a retail housewares dropship facility, which will help you to compete in the online retail market. The dropship service allows your consumers to order the product that they want through your own store or webshop and Brabantia will then fulfill the delivery direct to their home using your own branding. This dropship service helps to reduce the warehousing needs for retailers and at the same time increases the range of products that you are able to offer your consumers.
To find out more about our US Service Operations, Customer Service support and housewares dropship delivery, please complete the sales enquiry form.